Fresh answers to your flower shop questions!
Blooming Q&A
What payment methods does The Flower Café accept?
We accept major credit and debit cards, along with the secure payment options displayed during online checkout.
Do you offer same-day flower delivery in Hartford?
Same-day flower delivery may be available in Hartford and nearby communities depending on the order time, destination, and flower selection. For the best availability, order early or call The Flower Café at 262-216-0120.
Where does The Flower Café deliver flowers?
We provide local flower delivery throughout Hartford and nearby communities, including Slinger, Allenton, Neosho, Rubicon, Erin/Holy Hill, northern Richfield, West Bend, Jackson, northern and western Oconomowoc, and Hustisford. Delivery availability depends on the exact address and requested date.
How much does local flower delivery cost?
Delivery fees vary based on the destination and are shown during online checkout before you complete your order. For a special destination or delivery request, call us at 262-216-0120.
Can I schedule flower delivery for a future date?
Yes. You can select an available future delivery date when ordering online. For weddings, events, sympathy flowers, or orders requiring special timing, please contact us directly so our family can help coordinate the details.
Can The Flower Café create a custom flower arrangement?
Yes. Cole and our family design custom arrangements based on the occasion, color preferences, style, and budget. Call 262-216-0120 or visit us in downtown Hartford to discuss something especially personal.
Do you deliver flowers to hospitals and care facilities?
Yes, we deliver to hospitals and care facilities within our local delivery area when the facility permits flower deliveries. Please provide the recipient’s full name, facility name, room number if available, and any relevant delivery instructions.
Do you deliver sympathy flowers to funeral homes and churches?
Yes. The Flower Café designs and delivers sympathy arrangements to funeral homes, churches, memorial services, and residences throughout our local delivery area. Please provide the service location, date, and time so we can coordinate delivery with care.
Are your flowers fresh and locally arranged in Hartford?
Yes, all arrangements are handcrafted by our local florists using fresh, high-quality blooms.
What happens if the recipient is not home?
Depending on the weather, location, and delivery instructions, we may leave the flowers in a safe, protected place or contact the recipient or sender to arrange delivery. Please include an accurate recipient phone number when ordering.
What are The Flower Café’s shop hours?
The Flower Café is open Monday from 7 a.m. to noon, Tuesday through Friday from 7 a.m. to 3 p.m., and Saturday from 8 a.m. to 2 p.m. We are closed Sunday. Holiday hours may vary.
Can I include a personal message with my flower order?
Yes. You can add a personal card message during online checkout. We will include it with the arrangement exactly as submitted, so please review names, spelling, and punctuation before completing your order.
What happens if a flower shown online is unavailable?
Flowers vary by season and availability. When necessary, our designer may substitute flowers of comparable quality and value while preserving the arrangement’s overall color palette, style, and feeling. This flexibility allows us to use the freshest suitable flowers available.
Does The Flower Café design flowers for weddings and events?
Yes. We create wedding and event flowers tailored to the setting, season, color palette, and budget. Services may include personal flowers, ceremony arrangements, centerpieces, and other custom floral details. Contact us to discuss your date and vision.
What should I do if there is a problem with my flower order?
Please contact The Flower Café as soon as possible—ideally within 24 hours of delivery—at 262-216-0120. Because flowers are perishable, a photo may help us understand what happened. We will review the situation personally and work toward an appropriate solution.
Where is The Flower Café located?
The Flower Café is located at 120 N. Main Street, Suite 100, in downtown Hartford, Wisconsin. Our family-owned florist and coffee shop serves Hartford and nearby communities with fresh flowers, local delivery, coffee, and a welcoming place to gather.